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Contact Support

Have a question, issue, or concern? The iDharma Support Team is here to help.

Whether you need assistance with a project, profile, tool, transaction, or policy—we provide clear, accountable support through secure channels.

How to Reach Us

Method Best For Response Time
Email General support, project assistance, technical help, tool access Within 1 business day
Support Ticket Payments, proposal issues, profile edits, verification help Open via your dashboard or Support Form
Governance Review Disputes, trust violations, moderation, policy issues 48–72 business hours
Security or Legal Platform risk, data exposure, legal inquiry Priority triage, immediate acknowledgment

What We Support

  • Proposal and project issues
  • Escrow payment visibility or disputes
  • Profile or tool listing updates
  • Consultant verification support
  • Contract and milestone workflows
  • Platform feature guidance
  • Reporting violations or trust concerns
  • Licensing and compliance documentation
  • Privacy and data handling requests

Submit a Support Request

Open a Ticket

Use our secure form to select your issue type, add relevant details, and upload files if needed. A member of the Support or Governance team will follow up.

Direct Support Contacts

Before You Contact Us

You may also find what you need here:


Visit the Support Hub View the Help Center Check Platform Status Read the Governance Guidelines

Response Time Targets

Issue Type Target Response
General Account Support Within 1 business day
Active Project Issue Within 8 business hours
Policy or Dispute Escalation 48–72 business hours
Security or Legal Immediate acknowledgment, triaged for priority review

Reliable support. Structured responses. Trusted outcomes.

That’s how iDharma protects every step of your AI journey.