iDharma protects buyers and consultants through four mechanisms: rigorous identity verification, escrow for every payment, fast dispute resolution with binding arbitration as a backstop, and a published Code of Ethics with revocable status. We publish our verification methodology openly, hold no buyer funds outside escrow, and resolve disputes on a 7-business-day clock. Report concerns to trust@idharma.us.
How iDharma protects you.
Trust isn't a feature. It's the product.
Every consultant verified. Every dollar in escrow. Every dispute resolved on a clock.
Four pillars hold this marketplace up.
None of them is optional. Each one is enforced before a consultant lists, before a buyer pays, and after work begins.
Identity verified.
Every consultant and consultancy on iDharma passes government-ID verification, sanctions screening (OFAC, EU, UN), and reference checks. The full methodology is public — see /methodology.
Money protected.
All marketplace payments flow through escrow via Stripe Connect. Consultants paid when milestones accepted. Buyers refunded if work isn't delivered. iDharma never holds your funds directly.
Disputes resolved fast.
Direct resolution attempt → iDharma mediation within 7 business days → JAMS binding arbitration in Indianapolis if needed. Class action waivers in place. Most disputes close in under two weeks.
Conduct standards public.
Every consultant signs the iDharma Code of Ethics — honesty, confidentiality, competence, client interest, ethical AI. Violations result in badge revocation. The code is published in full.
The numbers behind the promises.
of consultants pass identity verification before listing
buyer funds ever held outside Stripe Connect escrow
median time to mediation resolution
SOC 2 readiness target (in progress)
How verification works.
Five criteria. Five days. No shortcuts.
We publish the full methodology so buyers can audit it and consultants can prepare. Verification isn't a paywall — it's a floor.
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Government-ID identity check — Stripe Identity plus OFAC, EU and UN sanctions screening.
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Three-plus years AI work history verified against employer records and public attestations.
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Two client references contacted via a standardized survey — never paid testimonials.
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One published case study reviewed for technical depth and outcome honesty.
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Signed Code of Ethics on file before the listing goes live.
How your money is protected.
Buyer funds enter Stripe Connect escrow on project acceptance. The consultant works. Milestones are submitted. The buyer approves. Funds release to the consultant — iDharma's commission deducted at release. If something is wrong, the buyer can dispute before release. iDharma never touches the money directly.
How disputes are resolved.
A predictable path with a clock on every stage.
Most disputes resolve in the first stage — direct conversation. The remaining stages exist so neither party is ever stuck.
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Day 1 — 14
Direct resolution
Good-faith negotiation between the parties. Most disputes close here. iDharma is available to clarify terms but does not impose a position.
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Day 14 — 21
iDharma mediation
We review the evidence on both sides and propose a non-binding resolution within 7 business days. The parties can accept, reject, or modify.
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Day 21+
JAMS binding arbitration
Administered by JAMS in Indianapolis, Indiana. Class action waived per the Terms of Use. The arbitrator's decision is final and enforceable.
The Code of Ethics every consultant signs.
Five commitments. Public, enforceable, and revocable.
Represent capabilities, experience, and timelines truthfully.
Protect client data and information per NDA.
Decline work outside demonstrated expertise; refer when appropriate.
Recommend the right solution even when it costs the consultant a sale.
Refuse to build systems intended to deceive, manipulate vulnerable populations, or violate human rights.
Report a concern.
Two clear paths. Both monitored. Both confidential by default.
Trust & Safety concerns
Consultant misconduct, buyer harassment, fraud, fake reviews, impersonation, or any behavior that violates the Code of Ethics.
- Names and iDharma profile links
- Dates, screenshots, and message excerpts
- What outcome you're hoping for
Security vulnerabilities
Bugs, exploits, data exposure, account takeover paths, or anything that could compromise buyers, consultants, or the platform.
- Reproduction steps and impact
- Affected endpoints or surfaces
- Whether you'd like public credit
Security researchers welcome.
iDharma operates a responsible disclosure program. Report vulnerabilities to security@idharma.us. We commit to acknowledging within 48 hours, fixing within agreed timelines, and crediting researchers (with consent) in our Security Updates page. 30-day window before public disclosure. No legal action against good-faith research.
Read full Vulnerability Disclosure Policy